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Accenture
Seattle, WA, United States (on-site)
2 days ago
Accenture
New York, NY, United States (on-site)
2 days ago
Accenture
Atlanta, GA, United States (on-site)
2 days ago
Undisclosed
Pembroke, NC, United States (on-site)
14 days ago
University of Pennsylvania
Philadelphia, PA, United States (on-site)
21 days ago
University of Wisconsin-Madison
Madison, WI, United States (hybrid)
27 days ago
Accenture
Seattle, Washington, United States (on-site)
2 days ago

Description

Job Description

Organization: Corporate Functions/Corporate Services & Sustainability

Location: Seattle, WA

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song - all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 721,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

People in the Corporate Function contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.

Workplace Management and Solutions professionals provide space and service support solutions for all Accenture people and businesses globally, running Accenture's workplace as a robust business function leveraging Accenture's business and technology strategies.

Job Description

Executes the services in his/her areas of responsibility. The scope of the job may include a wide range of Workplace Solutions customer services activities, delivered on-site at an Accenture location or across multiple locations. These may include workspace set-up, audio-visual support, catering services, document services, switchboard services, reception services, floor support services and other location services. He/She is expected to independently carry out routine tasks according to Workplace Solutions guidelines and/or under supervision.
  • Independently complete a wide range of Workplace Solutions customer services activities such as workspace set-up, A/V support, catering, document services, switchboard, reception, floor operations support, space utilization management or other location services.
  • May perform administrative duties according to location guidelines.
  • May conduct quality assurance checks to ensure service standards are being met.
  • May oversee and assist with integration of new joiners.
  • May carry out instructions for security, fire, health and safety and maintain records.
  • May act as a point of contact for the landlord or external providers and manage regular contract relationships.
  • May be single point of contact for Workplace Solutions in a specific location.
  • May support the day-to-day management of a Workplace Solutions commodity, including maintaining key relationships with suppliers and other industry professionals, influencing compliance of the overall commodity strategy and maintaining commodity content on Accenture applications and other communications.
  • May receive, review and allocate Workplace Solutions invoices for the location and/or supplier, including resolving billing issues with vendor and escalating issues as needed, and may serve as point of contact for managing the Workplace Solutions invoices for the GU/location.
  • May act as the point of contact for various Workplace Solutions tools/databases, related basic technical support and end user training.
  • May process space reservation requests (assign and confirm space, catering and equipment) and ensure optimal workspace occupancy. May set up, maintain and/or provide support for workspace/meeting rooms including catering and audio/visual equipment.
  • May provide audio-visual support/troubleshooting prior to and during meetings and events as needed.
  • May stock and maintain appearance of general use areas (e.g., copy room, coffee/vending area, etc.).
  • May provide basic technical support for standard office equipment (e.g., copiers and printers).
  • May provide support related to on-site catering and liaise with Event Planner(s).
  • May manage operations of communication center/switchboard on a daily basis.
  • May greet/direct employees and visitors, issue visitor access cards, answer general inquires, assist in resolving issues/concerns or direct them to the appropriate resource.
  • May handle or coordinate process for large-scale duplicating projects including copying, collating, assembly and binding.
  • May assist with customer retrieval, return and/or destruction of documents, according to archival guidelines.
  • Problem-solve by drawing on knowledge of other departments utilizing network of contacts.
  • Act as a resource for questions from workgroup and customers.
  • Prepare daily, weekly, and monthly reports associated with the office or workgroup.
  • May provide input for the performance review process.


Onsite CF Roles - This role will require you to work in the office

Qualifications

Basic Qualifications:
  • High School diploma
  • Minimum of 1 year customer service experience in a professional setting


Preferred Qualifications:
  • Guest service and hospitality experience
  • Office admin experience
  • Meeting and event support experience
  • Strong technical abilities including proficiency in Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) and Workday


Professional Skills:
  • Critical thinking and problem solving skills
  • Ability to work independently and as a team member
  • Professional communication skills (written and oral)
  • Good organizational, multi-tasking and time management skills
  • Highly responsive, flexible and adaptable
  • Proactive thinker/action taker
  • Passionate about customer service
  • Ability to work with highly confidential material and maintain confidentiality
  • Seeks out challenges and opportunities to grow
  • Demonstrated leadership in professional setting; either military or civilian
  • Demonstrated teamwork and collaboration in a professional setting; either military or civilian


Compensation for roles at Accenture varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City or Washington as set forth below and information on benefits offered is here.

Role Location: Range of Starting Pay for role

California: $49,788 - $102,600

Colorado: $49,788 - $88,700

New York City: $57,625 - $102,600

Washington: $53,015 - $94,400

COVID-19 update:

The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.

Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

Job or Internship Information

  • Job ID: 66966453
  • Workplace Type: On-Site
  • Location:
    Seattle, Washington, United States
  • Company Name For Job or Internship: Accenture
  • Position Title: Front Desk Receptionist/Office Services Team
  • Job Function: Facilities

Please refer to the company's website or job or internship descriptions to learn more about them.

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